We understand that it’s frustrating to have a complaint about our products or services. We’re here to help and provide a satisfactory solution. You can email us at:
Our customer service team will review your complaint and work to resolve it to everyone’s satisfaction. After receiving your complaint, you’ll receive a confirmation from us. We aim to respond to your complaint within 14 days of receipt. If more time is needed, we’ll keep you informed.
Sometimes things don’t go exactly as planned. We recommend that you first report any complaints to us by emailing info@licenloop.com. If this does not lead to a solution, you can register your dispute for mediation through WebwinkelKeur via https://www.webwinkelkeur.nl/kennisbank/consumenten/geschil
